Thiscity hotel is located in the historical city centre of Istanbul. This is an ideal location for tourists who want to be close to the city's most famous historical and cultural sites, such as the Grand Bazaar, Topkapi Palace, Hagia Sophia, the Blue Mosque and the underground cistern, which are all within walking distance. Restaurants, shops and links to the public transport network are around a 5-minute walk from this family-friendly hotel, and guests can find bars and clubs in Taksim, which is around a 15-minute ride away using public transport. Sirkeci train station is approximately a 10-minute ride with public transport from the hotel.

The hotel welcomes guests in a 6-storey building with 2 lifts and 58 non-smoking rooms. The reception desk is open round the clock. Services such as a cloakroom, baggage storage service, safe and currency exchange service ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. There are also a number of shops that make for great strolling and browsing. Parking spaces are available to guests travelling by car. Further services include medical assistance, a transfer service, room service (for a fee), an alarm call service, a laundry service, a page service and a hotel shuttle bus.