This hotel is located in the Balçova region of Izmir, which is famous for its natural springs of healing thermal water. Guests will find the nearest shops and restaurants just 1 km away at the İzmir Agora Mall. The hotel lies surrounded by pine woods, in a peaceful location and yet the city centre can be reached in 10-15 min. Furthermore, the Kemeralti Historic Bazaar and Izmir Archaeological Museum are about 7 km away and it is approximately 8 km to Alsancak - Izmir, the centre of Izmir and the town's bars. It is some 50 km to Manisa and 80 km to Çeşme and Izmir Airport is just around 20 km away.

The resort has 2 junior suites, 17 suites and 290 double rooms, which are located on 4 storeys and are reachable by lift. English- and German-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The complex has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. The grounds of the resort feature a playground and a lovely garden. Additional amenities include a newspaper stand, a playroom and a library. Guests arriving by car can park their vehicles in the garage (no extra charge) or in the car park. Further services and facilities include a childcare service, a car hire service, medical assistance, a transfer service, room service (for a fee), an alarm call service, a laundry service, a hairdresser and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.