This hotel is located in the heart of the city's commercial hub. The hotel overlooks the Kordon (the equivalent of the Promenade des Anglais in Nice) which is located on the Aegean Sea. It is within walking distance to the archaeological museum and the Kültürpark. Izmir is accessible via sea, land and air.

The hotel has 55 suites and 347 double rooms, which are located on 5 storeys and are reachable by lift. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access (for a fee) is provided in public areas. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a childcare service, a car hire service, medical assistance, a transfer service, translation services, room service (for a fee), a laundry service and a hairdresser. Bicycle storage is available to guests. There is a bike hire service as well.