This African-style, safari-themed hotel is centrally situated within Disney's Animal Kingdom Resort. Guests may take advantage of the shuttle bus service to the famous Walt Disney World theme parks and the Downtown Disney area.

1274 rooms and 19 suites are located on 6 storeys and can be reached by lift. The reception desk is open round the clock. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a transfer service, room service (for a fee), a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available.