This hotel is situated just 5 km from Disney World, about 8 km from Sea World, and about 13 km from Universal Studios. The nearest public transport stop can be reached in about 500 m. The hotel is also situated close to countless shopping venues, bars, and restaurants (within 2 km). Guests may use the complimentary hotel bus service to the Walt Disney World Resort, Sea World, and Universal Studios.

The hotel welcomes guests in a 7-storey building with a lift and 162 non-smoking rooms. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Children can enjoy the playground. Additional amenities include a newspaper stand and a playroom. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a transfer service, an alarm call service, a laundry service and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.