This Kissimmee hotel is just minutes from Walt Disney World Resort in Orlando, less than about two miles from the entrance to Walt Disney World amusement park. It is also just minutes from popular Orlando attractions like Universal Studios Florida theme park and SeaWorld Orlando marine adventure park. Additional attractions in the area include the Islands of Adventure theme park, Disney's Blizzard Beach water park and Disney's Animal Kingdom amusement park. The hotel offers free transportation to all Walt Disney World theme parks, Universal Studios Florida and SeaWorld Orlando. Disney multi-day passes and other theme park tickets are available at the hotel's ticket desk. Several shops, a grocery store, a pharmacy and the Old Town entertainment complex are within walking distance. There is also a variety of restaurants and cocktail lounges within walking distance of the hotel. Guests are offered many full-service amenities and features, such as a complimentary continental breakfast buffet, free high-speed wireless Internet access in all suites, as well as free local calls and coffee. It is pet-friendly hotel (additional fees may apply). Guests are sure to love lounging around the outdoor heated pool and hot tub. The daily poolside manager's reception, includes free beer, wine and soft drinks. There is a games room and a playground on the property for added guest enjoyment. Access to fax services is also available.

The hotel has 224 suites, which are located on 5 storeys and are reachable by lift. Guests are warmly welcomed by English-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities available at the hotel include a baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are a number of shops, including a supermarket and souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.