The hotel is situated on the sandy beach of Sitia Bay, only 5 minutes' walk from the centre of the city, the marina, the shops and tavernas. The bus station is roughly 300 m away. It is also only 1.5 km away from Sitia Airport.

The resort has 161 non-smoking rooms, including 5 junior suites and 7 suites, which are located on 4 storeys and are reachable by 2 lifts. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the resort feature a playground and a lovely garden. Additional amenities include a newspaper stand, a TV room, a playroom and a library. Parking spaces are available to guests travelling by car. Other services include a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service (for a fee), a laundry service, a hairdresser and a coin-operated laundry. Bicycle storage is available to guests. There is a bike hire service as well. The business centre is on hand for guests' business requirements and provides a fax machine. Lectures, presentations and meetings can be held in one of the 2 conference rooms.