This resort is situated in the secluded enclave of Tuban, a short stroll away from the vibrant shopping and entertainment area of Kuta. Waterbom Park and the Discovery Shopping Mall are around 1 km from the hotel, while Denpasar city is roughly 45 km away. The hotel is located an easy 10-minute drive from Ngurah Rai International Airport.

The hotel has 32 suites, 119 single rooms and 76 double rooms, which are located on 3 storeys and are reachable by lift. English-speaking staff at the 24-hour reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand, a TV room, a playroom and a library. Parking spaces are available to guests travelling by car. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Bicycle storage is available to guests. There is a bike hire service as well. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine. Lectures, presentations and meetings can be held in one of the 4 conference rooms.