This hotel is located beside the inviting local beach, less than 1 km from the Eastern National Park that is filled with wonderful tropical flora and fauna. The fishing village of Bayahibe where guests will discover many bars and restaurants typical of the Dominican Republic is approximately 7 km away. It is a short 30-minute drive to the artists' village of Altos de Chavón as is La Romana International Airport.

Guests can enjoy the pleasant ambience of one of the 532 rooms. English- and German-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities available at the resort include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The complex has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. The grounds of the resort feature a playground and a lovely garden. Additional amenities include a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service and a hairdresser. A bicycle hire service (for a fee) gives guests the opportunity to explore the surrounding area independently.