The hotel is situated on the enchanting Laganas Bay, well known as the nesting area of the Kareta-Kareta turtle. It is surrounded by beautiful and extensive gardens, which cover a total area of 230 hectares of forest and extend right to the golden Beach of Laganas. Zakynthos is one of the most beautiful and picturesque of the Greek islands and the town is only is only 8 km away, while the nearest shops are around 2 km away, making the hotel truly idyllic and well worth discovering.

The resort was renovated in 2022. The resort has a lift and features 250 rooms. Multilingual staff at the reception desk in the lobby are happy to answer any questions. A baggage storage service, a safe and a currency exchange service are available. Wireless internet access in public areas (no extra charge) allows guests to stay connected. The complex offers a number of facilities for guests with disabilities. Everyday necessities can be purchased at the supermarket. Guests can buy souvenirs at the gift shop. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a babysitting service (for a fee), a childcare service, a car hire service, medical assistance, room service (limited hours), a laundry service and a hairdresser. Active guests can make use of the bicycle hire service (for a fee) to explore the surrounding area.