The hotel is located in the charming city of Lagos and is just a two-minute walk from the Dona Ana beach. The picturesque town centre, with its numerous shops, bars and restaurants, is only a 15-minute walk from the hotel. There is a local bus stop just a few steps away from the hotel and a bus terminal in the centre of town which offers daily connections to Faro airport as well as Lisbon and other cities in Portugal.

Guests have a choice of 103 non-smoking rooms located in two 5-storey buildings with lifts. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a car hire service and a transfer service. Active guests can make use of the bicycle hire service (for a fee) to explore the surrounding area.