The hotel is within 5 minutes' walk of Downtown Disney, where guests will find numerous restaurants, bars and nightlife as well as premium outlet shops. Walt Disney World Resort is just 5 minutes by car from the hotel and SeaWorld, Discovery Cove and Aquatica are all 7 minutes' drive away. Universal Orlando is 10 minutes' drive from the hotel, the centre of Orlando and the Amtrak train station are both roughly 20 minutes' drive, and Daytona Beach and Daytona International Speedway are both around an hour by car from the hotel.

Guests have a choice of a suite, 90 single rooms and 232 double rooms located in a 14-storey main building and a 7-storey auxiliary building. The reception desk is open round the clock. Amenities include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. The resort has wheelchair-accessible facilities and 5 lifts. There are a number of shops, including a supermarket and souvenir shop. The grounds of the resort feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a babysitting service, a car hire service, medical assistance, a transfer service, room service, a laundry service and a hotel shuttle bus. A business centre with fax machine and projector is available. 7 conference rooms are available for lectures, presentations and meetings.