This elegant hotel is located amidst tropical gardens directly beside the beautiful palm tree-lined beach. It is just 15 minutes walk to the small fishing village of Las Galertas where guests will discover many shopping and entertainment venues and the capital city of Samana is some 30 km away. Puerto Plata international airport is 250 km from the hotel and transfer takes approximately 4 hours.

Guests can enjoy the pleasant ambience of one of the 500 rooms, including 250 double rooms. The reception desk is open round the clock. Amenities include a safe and a cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Everyday necessities can be purchased at the supermarket. Guests in search of the perfect souvenir are sure to find it in the gift shop. The grounds of the complex feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A fax machine is available for guests' business needs.