Lying at the heart of Doramas Park, this first-class hotel is situated at the centre of Las Palmas de Gran Canaria and offers its guests fabulous views out over the surrounding garden complex and the sea. It is 20 minutes walk to the Triana and Mesa y López shopping streets as well as to the marina. The airport is 25 km away.

The hotel was built in 1890. 203 rooms, including 37 junior suites, 18 suites and 141 double rooms, are located on 4 storeys and can be reached by lift. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Guests receive a welcome drink upon arrival. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas (no extra charge) allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the car park for a fee. Other services include a 24-hour security service, a childcare service, a car hire service, medical assistance, a transfer service, room service (for a fee), an alarm call service, a laundry service, a page service and a hotel shuttle bus. Guests can also use the bicycle storage facilities. Complimentary newspapers are available. A business centre with fax machine, projector and a flip chart and pens is available. Larger events can be organised with the help of the conference service.