This hotel lies in the shopping and business district of Lisbon, only a few steps away from the Calouste-Gulbenkian Museum. Restaurants, shops and bars are also situated in the vicinity. Links to the public transport network can easily be reached (200 m).

The hotel welcomes guests in a 9-storey building with 3 lifts and 164 non-smoking rooms. The reception desk is open round the clock. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include medical assistance, room service (for a fee), an alarm call service and a laundry service. The business centre is on hand for guests' business requirements and provides a projector.