The complex is situated in a quiet area of the tourist centre of Los Cancajos, just 300 m from the beach. It is in an ideal position at the base of a hill and with incredible views of the sea. Guests will find restaurants and links to the public transport network in the surrounding area, and it is only 4.5 km to Santa Cruz de la Palma and some 4 km to the airport.

Units include 38 double rooms located in a 2-storey main building and a 3-storey auxiliary building. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, a safe and a drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The apartment complex has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. The grounds of the complex feature a playground and a lovely garden. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a car hire service, medical assistance, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service (for a fee) to explore the surrounding area. A fax machine is available for guests' business needs.