This aparthotel lies on the outskirts of the holiday resort Los Cancajos, just a stone's throw from the sea and the Playa de los Cancajos lava beach. It is just a few minutes' walk to a selection of restaurants and shops, whilst links to the public transport network are to be found about 50 m away. The history-rich island capital of Santa Cruz de la Palma is just 4 km away and the airport is 2.5 km from the aparthotel.

364 rooms and 182 apartments are located on 2 storeys and can be reached by 4 lifts. The reception desk is open round the clock. Amenities available at the apartment hotel include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket, are great for shopping or just browsing. The grounds of the apartment hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand, a TV room, a playroom and a library. Parking spaces are available to guests travelling by car. Other services include a childcare service, a car hire service, medical assistance, room service, a laundry service, a hairdresser and a coin-operated laundry. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. A fax machine is available for guests' business needs.