Enjoying fabulous views over Machico Bay, this hotel is centrally located at the heart of the tourist centre of Machico (Funchal) some 50 m from the beach. Various commercial areas with shops, boutiques, bars and restaurants are to be found in the vicinity and there are many excellent walking trails to be found close by making this an ideal stopover point for those wishing to explore the local area. It is just a short walk, for example, from the historical fishing village of Machico and links to the public transport network equally lie within walking distance. The nearest airport is just 5 km away.

218 double rooms are available to guests in a 7-storey main building and a 3-storey auxiliary building. Multilingual staff (English, German, French) at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. A cloakroom, baggage storage service, safe and currency exchange service are available. Wireless internet access allows guests to stay connected while on holiday. The hotel has wheelchair-accessible facilities and a lift. A variety of shops are available, including a souvenir shop. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the car park. Other services include a babysitting service, a childcare service, a car hire service, medical assistance, room service, a laundry service, a hairdresser and a coin-operated laundry. Active guests can make use of the bicycle hire service (for a fee) to explore the surrounding area. A fax machine is available for guests' business needs.