The hotel is located some 15 km from the airport, in the AVE central station, directly beside the largest commercial centre in the south of Spain, in the heart of Málaga. The bus station can also be accessed directly (just 50 m away). The cathedral, the Picasso Museum and the Alcazaba can all be found nearby. Pablo Ruiz Picasso Airport is about 15 km away.

The hotel has 15 junior suites and 206 double rooms, which are located on 8 storeys and are reachable by lift. The reception desk is open round the clock. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a car hire service, room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.