This hotel is surrounded by pine trees and occupies a wonderful mountainside location close to the historical Alcazaba citadel. Nearby Malaga is of course very popular with tourists and offers many restaurants and entertainment venues, as well as conference facilities. Mijas is a further 25 km from the hotel and Antequera is approximately 45 km away.

The hotel welcomes guests in a 4-storey building with a lift and 38 non-smoking rooms. Multilingual staff (English, German, French) at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities available at the hotel include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Souvenirs can be purchased at the gift shop. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (no extra charge) or in the car park. Further services and facilities include room service (for a fee), an alarm call service and a laundry service. Bicycles can be kept in the bicycle storage area. A business centre with projector and photocopier is available.