The city hotel is situated close to the centre of the city, the cathedral and the Alcazaba. Shopping venues, bars and restaurants are to be found in the vicinity, as are links to the public transport network. The beach and the sea are also within 1 km.

The hotel has 4 single rooms and 40 double rooms, which are located on 7 storeys and are reachable by lift. Guests are warmly welcomed by English-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service, a safe and a drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a car hire service, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. A fax machine is available for guests' business needs.