The hotel is located in the centre of the famous Malia resort, just a short walk from the bus stop. A convenience store, restaurants, bars, nightlife and shopping opportunities can all be found in the immediate vicinity. It is less than 1 km to the beach.

The hotel has 106 non-smoking rooms, which are located on 2 storeys and are reachable by lift. English- and German-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. A baggage storage service, safe, currency exchange service, cash machine and drinks machine are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. A number of shops, including a supermarket, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a library. Further services and facilities include a babysitting service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry, a hotel doctor and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.