The hotel is located 350 m from a sandy beach, and the closest cities are Felanitx (16 km), Porto Cristo (14 km) and Manacor (19 km). It is also within easy reach of supermarkets, disco, bars, restaurants, taxi stands, bus stops, tourist information, shops and city centre. Distance from the hotel to: Mallorca Pearls Factory (15 km), PMI airport (60 km), Coves Del Drach (14 km) and Porto Cristo (14 km).

Guests can enjoy the pleasant ambience of one of the 396 rooms, a suite, 121 apartments and 217 double rooms. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Guests who have booked all-inclusive will receive a welcome drink. A baggage storage service and a cash machine are available. Wireless internet access is provided in public areas (no extra charge). The tour desk offers assistance with booking excursions. The apartment hotel offers various facilities for guests with disabilities. 9 lifts and wheelchair-accessible facilities are available. Everyday necessities can be purchased at the supermarket. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Other services include a car hire service, medical assistance, a transfer service, an alarm call service and a hotel shuttle bus. Active guests can make use of the bicycle hire service (for a fee) to explore the surrounding area. A business centre with projector and photocopier is available. The conference room is available for conferences, lectures and meetings.