This hotel is located on the beach front of El Fuerte, in the heart of Marbella, only 2 minutes from the resort centre with restaurants and shops and 30 m from public transport links. Málaga airport is approximately 52 km away.

The hotel was modernised in 2023. 266 non-smoking rooms are located on 7 storeys and can be reached by lift. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, safe, currency exchange service, cash machine and drinks machine are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Other services include a 24-hour security service, a babysitting service, a car hire service, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. A business centre with fax machine, projector and photocopier is available.