The hotel is excellently positioned, as it is only 250 metres away from the beach and a busy street packed with shops, cafes and restaurants. The centre of the resort is 1.5 km away and can be easily reached by public transport which runs regularly from in front of the hotel. Dalaman Airport is roughly 98 km from the hotel.

Guests have a choice of 283 rooms, including 60 suites and 221 double rooms, located in two 6-storey buildings with lifts. Guests are warmly welcomed by multilingual staff (English, German, French) at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities available at the complex include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The hotel offers a number of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are a number of shops, including a supermarket. The grounds of the complex feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a childcare service, a car hire service, medical assistance, room service (for a fee), an alarm call service, a laundry service, a hairdresser and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.