This establishment is situated in the quiet and protected exclusive tourism district of 'El Campo Internacional de Maspalomas'. The bungalow complex enjoys a central location amidst broad tropical gardens and is no more than 1.5 km from Maspalomas beach and its sand dunes, which are a protected nature reserve. The Faro II shopping centre is around 500 metres away and features restaurants, bars, pubs and shops. The theme park 'Holiday World' is also just 500 metres from the establishment. Maspalomas' golf club and exhibition and congress centre are 1 km away, and Playa del Inglés beach is around 1.2 km away.

The reception desk is open round the clock. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The bungalow complex has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. The grounds of the complex feature a playground and a lovely garden. Additional amenities include a TV room and a library. Parking spaces are available to guests travelling by car. Other services include a babysitting service, a childcare service, a car hire service, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area.