This comfortable luxury hotel is situated in the south of Gran Canaria, just 150 m from La Meloneras beach (natural bay, stone beach in parts). This hotel is located close to the newly built congress palace and the Varadero shopping centre that offers countless boutiques, bars and restaurants. The nature park with its dune beaches and Maspalomas' famous lighthouse are just a short walk away (3 km). Links to the local public transport network are to be found a mere 800 m away.

376 rooms and a suite are located on 3 storeys and can be reached by 6 lifts. The reception desk is open round the clock. Services such as a baggage storage service, a safe and a currency exchange service ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry, a hotel doctor and a hotel shuttle bus. Cyclists can make use of the bicycle storage area and hire service. Daily newspapers are available for purchase. The business centre is on hand for guests' business requirements and provides a fax machine. Lectures, presentations and meetings can be held in one of the 3 conference rooms.