The hotel is situated in the centre of everything that makes Miami Beach so appealing. The hotel is on the doorstep of South Beach, a playground for the adventurous and a world-renowned destination for shopping, recreation, fine dining and entertainment, day or night. Miami International Airport is located roughly 15 km from the residence, whilst Fort Lauderdale - Hollywood International Airport is approximately 45 km away.

The hotel has a lift and features 430 rooms. The reception desk is open round the clock. Amenities available at the hotel include a baggage storage service, a safe and a cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a car hire service, medical assistance, room service (for a fee), a laundry service and a coin-operated laundry. A business centre with fax machine and projector is available.