The hotel has direct access to Miami Beach's famous boardwalk, ideal for jogging, walking, or relaxing. It is minutes from South Beach's Historic Art Deco District and Lincoln Road with an array of galleries, shops, live entertainment and nightclubs. The Miami Beach Convention Center and the Jackie Gleason Theatre of Performing Arts are minutes away, as are the Bal Harbour Shops, Coconut Grove, Aventura Mall and Bayside Marketplace. The hotel is located 17.5 km from Miami International Airport and 13 km from the Port of Miami, one of the busiest ports in the US and the reason Miami is known as 'The Cruise Capital of the World'.

The hotel has 143 non-smoking rooms, which are located on 8 storeys and are reachable by lift. The reception desk is open round the clock. A baggage storage service, a safe and a cash machine are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. Everyday necessities can be purchased at the supermarket. Guests in search of the perfect souvenir are sure to find it in the gift shop. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Other services include a car hire service, medical assistance, room service and a laundry service. A business centre with fax machine and projector is available.