This hotel is located at the heart of Miami, beside the convention centre. Bayside Marketplace can easily be reached on foot and the nearest beach is approximately 10 km away.

150 non-smoking rooms are located on 16 storeys and can be reached by lift. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities available at the hotel include a cloakroom, baggage storage service, safe, cash machine and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket, are great for shopping or just browsing. Parking facilities available to guests include a garage and a car park (for a fee). Further services include a car hire service, a transfer service, room service, a laundry service and a hotel shuttle bus. A fax machine is available for guests' business needs.