This hotel is located in the immediate vicinity of links to the public transport network (bus). The beach is around 200 m away and it is some 800 m to the tourist centre and the nearest shops, some 1.5 km to restaurants and about 2 km from the nearest nightspots. It lies 4 km from Midoun and the casino and 5 km from 'Djerba Explore and Museum'. The capital, Houmt Souk, is 10 minutes away, and the hotel 25 minutes from Djerba International Airport.

Guests can enjoy the pleasant ambience of one of the 167 rooms. Multilingual staff (English, German, French) at the reception desk in the lobby are happy to answer any questions. A baggage storage service, safe, currency exchange service and cash machine are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Daily newspapers are available for purchase. A fax machine is available for guests' business needs.