The hotel is situated in the south-eastern area of the island. The closest town is Midoun, which is 10 km away in the touristic zone called Aghir. The town of Houmt Souk with its souks and traditional artisanal shopping is only 15 minutes from Midoun village. There is a bus stop around 100 m from the hotel and Djerba-Zarzis International Airport is just 45 minutes from the residence (roughly 30 km).

319 rooms are available to guests in a 2-storey main building and an auxiliary building. The friendly staff at the reception desk are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas (for a fee) allows guests to stay connected. The tour desk offers assistance with booking excursions. The bungalow complex has a range of facilities for guests with disabilities. The complex has wheelchair-accessible facilities and a lift. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the complex feature a playground and a lovely garden. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser and a hotel shuttle bus. Cyclists can make use of the bicycle storage area and hire service (for a fee).