This hotel is located directly by Janida's beach. The former fishing village of Morro Jable is just a 15 minutes walk away. The nearest public transport links are 200 m away.

The hotel has 420 rooms, including 209 double rooms, which are located on 3 storeys and are reachable by lift. Multilingual staff (English, German, French) at the 24-hour reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. A number of shops, including a supermarket, are great for shopping or just browsing. Parking facilities available to guests include a garage and a car park. Further services include a childcare service, a car hire service, medical assistance, room service and a laundry service. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. A business centre with fax machine and photocopier is available.