Located in Downtown New York, just two blocks from Madison Square Garden, this hotel is also five blocks from Fifth Avenue shops and six blocks from the Empire State Building. Penn Station and the closest metro stop are about 3 minutes' walk from the hotel. John F Kennedy International Airport is approximately 28 km away. LaGuardia Airport is about 15 km and Newark Liberty International Airport is roughly 27 km from the hotel.

The hotel has 146 single rooms and 82 double rooms, which are located on 15 storeys and are reachable by lift. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. A baggage storage service, safe, currency exchange service, cash machine and drinks machine are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a babysitting service, a childcare service, a car hire service, room service and a laundry service. The business centre is on hand for guests' business requirements and provides a fax machine.