The city hotel is located at Columbus Circle - a major landmark and point of attraction of New York City - and on the top of the Time Warner Center, where guests can enjoy instant access to luxury boutiques and acclaimed restaurants, as well as jazz performances in the Lincoln Center. The hotel stands at a cornerstone of Central Park, serving as the perfect meeting point, bridging east and west, north and south. La Guardia Airport is around 15 km from the city hotel and John F Kennedy International Airport is approximately 19 km away.

46 suites, 65 apartments, 177 single rooms and 25 double rooms are located on 18 storeys and can be reached by 6 lifts. The reception desk is open round the clock. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Children can enjoy the playground. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Cyclists can make use of the bicycle storage area and hire service. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.