The hotel occupies the island where Broadway and 7th Avenue meet right in the heart of Times Square, surrounded by some of the world's best entertainment and shopping as well as restaurants, bars and clubs. There are links to the public transport network nearby. Other nearby attractions include the Empire State Building, Rockefeller Center and Central Park Zoo. La Guardia, Newark and JFK airports are about 15 km, 26 km and 29 km away, respectively.

The hotel welcomes guests in a 26-storey building with a lift and 305 non-smoking rooms. English- and French-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. Wheelchair-accessible facilities are available. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, medical assistance, a transfer service, room service, a laundry service and a hairdresser. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.