The hotel enjoys a great location on the Avenue of the Americas (6th Avenue), opposite fashionable Bryant Park. Times Square is just around the corner and the Empire State Building, Broadway theatres, Rockefeller Center and Grand Central Station are all close by.

The hotel welcomes guests in a 30-storey building with a lift and 357 suites. English- and French-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. A cloakroom, baggage storage service, safe, currency exchange service and cash machine are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include room service and a laundry service. Active guests can make use of the bicycle hire service to explore the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.