This iconic Fifth Avenue hotel overlooks the emerald expanse of Central Park in Midtown Manhattan. It is situated within walking distance of many of the city's attractions, such as the Natural History Museum and the Metropolitan Museum of Art. This location also puts the hotel in the midst of the best shopping in the city. It is 200 m to Barney's, 350 m to Central Park, 650 m to the Museum of Modern Art and 700 m to Carnegie Hall. Times Square is 1.5 km away, the Empire State Building is just over 2 km and it is 10 km to the Statue of Liberty on Staten Island.

The hotel has 189 rooms and 49 suites, which are located on 39 storeys and are reachable by lift. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service (for a fee), a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.