The hotel is located in Nusa Dua, close to the Indonesia Tourism Development Corporation (ITDC), only 14 km from Ngurah Rai international airport, 2 km from BICC and next door to Bali National Golf Club. It is situated in a relaxing enclave offering a natural environment with a nod to balinese style.

The hotel has a lift and features 201 rooms and 8 junior suites. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a souvenir shop. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, 24-hour room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. A fax machine is available for guests' business needs. Lectures, presentations and meetings can be held in one of the 4 conference rooms.