The family-friendly beach hotel is situated in very quiet green part of the resort of Albena, about 950 m from the beach. There is a shuttle bus, which goes down to the beach frequently. Varna Airport is approximately 40 km from the club resort.

The complex has 285 rooms, including 5 apartments, 8 single rooms and 252 double rooms, which are located on 4 storeys and are reachable by lift. English-speaking staff at the 24-hour reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand and a playroom. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a babysitting service, a childcare service, a car hire service, medical assistance, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. A fax machine is available for guests' business needs.