Located just steps from International Drive, guests can make use of the properties free transportation to the Disney complex (approximately 20 minutes away) or use the I-ride trolley (small fee) to get to Wet 'n Wild, Universal, or Sea World (all just 10 minutes away). Orlando International Airport is approximately 23 km away and Tampa International Airport is approximately 135 km away.

The hotel has a lift and features 124 non-smoking rooms. English-speaking staff at the 24-hour reception desk are happy to answer any questions. A baggage storage service, safe, cash machine and drinks machine are available. Wireless internet access in public areas allows guests to stay connected. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a car hire service, room service and a laundry service. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.