This hotel is ideally located close to the city centre, just a few paces from the elegant Avenida Jaime III and the Paseo Maritimo. The tourist centre with its many bars, restaurants, shopping and entertainment venues is just a stone’s throw away and sights such as the cathedral, Museu Es Baluard and El Corte Inglés department store are a mere 50 m away. The railway station is 400 m away and it is about 500 m to the nearest bus stop. There is a beach some 2 km from the hotel.

The hotel welcomes guests in a 5-storey building with 3 lifts and 52 non-smoking rooms. The reception desk is open round the clock. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a babysitting service, a car hire service, medical assistance, room service, a laundry service and a coin-operated laundry. Bicycle storage is available to guests. There is a bike hire service as well. Complimentary newspapers are available. A business centre with fax machine and projector is available. Lectures, presentations and meetings can be held in one of the 3 conference rooms.