The hotel is situated in one of the most exciting beach towns on Phuket. It is located just a few steps across the road from a golden sandy beach, with mesmerizing views of the sickle-shaped cove in Patong. There is also a shopping centre, restaurants and an entertainment district in the area around the hotel. Dolphin Junction is around 100 m away and Central Festival is around 20 minutes away on foot. Chalong Temple and the Simon Cabaret are each around 30 minutes' walk away. Karon Beach is approximately a 10-minute walk away. Phuket International Airport is around 45 km from the hotel.

5 junior suites, 2 suites, 98 single rooms and 124 double rooms are located on 7 storeys and can be reached by lift. The friendly staff at the reception desk in the lobby are happy to answer any questions. Services such as a baggage storage service, a safe and a currency exchange service ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The bungalow complex has a range of facilities for guests with disabilities. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the complex feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser and a hotel shuttle bus. A business centre with fax machine and projector is available.