The beach resort is located 20 km north of Khao Lak town. It is situated on the quiet, peaceful and tranquil Khuk Khak beach, on the beautiful Andaman Sea, and is 110 km north of Phuket International Airport.

The complex welcomes guests in a 3-storey building with a lift and 298 rooms. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the complex feature a playground and a lovely garden. Additional amenities include a playroom and a library. Parking spaces are available to guests travelling by car. Other services include a 24-hour security service, a babysitting service, a car hire service, medical assistance, a transfer service, room service (for a fee), an alarm call service, a laundry service, a hairdresser and a hotel shuttle bus. Bicycle storage is available to guests. There is a bike hire service as well. Daily newspapers are available for purchase. The business centre is on hand for guests' business requirements and provides a fax machine.