The hotel enjoys a first-class location beside the sea, with a spectacular view over Fuerteventura and the island of Lobos. The nearest stunning beach, which is partially sandy, partially pebbled, is only 2.5 km away. The city of Playa Blanca is just 3 km away from the hotel. There are restaurants just 800 m away and links to the public transport system 2 km away. Arrecife airport is about 45 km away.

The resort was modernised in 2025. The resort has a lift and features 327 non-smoking rooms. Multilingual staff (English, German, French) at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas (no extra charge). The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. Souvenirs can be purchased at the gift shop. The grounds of the resort feature a playground and a lovely garden. Additional facilities include a playroom. Travellers with their own cars can use the parking spaces (no extra charge) (subject to availability). Other services include a childcare service, a car hire service, a transfer service, room service (for a fee) and a laundry service. Active guests can make use of the bicycle hire service (for a fee) to explore the surrounding area.