This hotel is located in the tourist centre of Playa Blanca, directly beside the sea and the promenade. The harbour is 1.5 km from the hotel and the town centre offering an array of shops and other entertainment venues lie some 2 km away and can easily be reached on foot. Puerto del Carmen is approximately 30 km away, the island capital of Arrecife 35 km and the airport 40 km from the hotel. All of these locations can easily be accessed by making use of the local public transport.

8 suites, 212 single rooms and 85 double rooms are located on 5 storeys and can be reached by lift. The reception desk is open round the clock. Services such as a baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a babysitting service, medical assistance, room service (for a fee), a laundry service, a hairdresser and a hotel doctor. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service (for a fee). Bicycle storage is also available for a fee. A projector is available for guests' business needs.