This apartment complex is situated some 10 minutes walk from the sandy beach. The town centre of Playa de las Américas is a roughly 5-minute walk away. In the immediate vicinity are countless shopping venues, restaurants and bars (about 50 m away). Reina Sofía airport is roughly 18 km away, while it is approximately 85 km to Los Rodeos airport.

The apartment hotel welcomes guests in a 4-storey building with a lift and 336 non-smoking rooms. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. Everyday necessities can be purchased at the supermarket. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser and a hotel shuttle bus. A bicycle hire service gives guests the opportunity to explore the surrounding area independently. A fax machine is available for guests' business needs.