This comfortable Adult Only Hotel is situated in the tourist centre of Playa de las Américas just a few paces from countless restaurants, shops, bars, leisure venues and links to the public transport network. The promenade is to be found just 400 metres from the hotel. The nearest beach is 500 m away.

The hotel was modernised in 2022. The hotel has 416 rooms, which are located on 5 storeys and are reachable by 2 lifts. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas (no extra charge). The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. Parking spaces are available to guests travelling by car (no extra charge). Further services include a 24-hour security service, a car hire service, medical assistance, a transfer service, an alarm call service, a laundry service, a hairdresser and a coin-operated laundry. A bicycle hire service (for a fee) gives guests the opportunity to explore the surrounding area independently.