Ideal for beach holidaymakers and families, this hotel lies in Puerto del Carmen, right by the beach. There are a number of shops nearby, and access to public transport is about 100 m away.

The hotel was modernised in 2024. 6 junior suites and 236 double rooms are located on 4 storeys and can be reached by 2 lifts. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. A safe and a currency exchange service are available. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. Children can enjoy the playground. Additional facilities include a library. Guests arriving by car can park their vehicles in the car park. Other services include a babysitting service (on request and for a fee), a car hire service, medical assistance, an alarm call service, a laundry service, a page service and a hotel doctor. A flip chart and pens are available for guests' business needs.