This hotel is located only a few steps from the sandy beach, in a lively neighbourhood right in the heart of Playa del Ingles. From here, guests can easily explore the area, and there are many options for leisure activities nearby.

The hotel has 6 single rooms and 404 double rooms, which are located on 7 storeys and are reachable by 3 lifts. The reception desk is open round the clock. Amenities available at the hotel include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand, a TV room and a playroom. Parking spaces are available to guests travelling by car. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.